PEAM — Strategy, Plan, Asset, Manage
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Terms of Use

Please read these terms carefully before using the PEAM Consulting website or booking any of our services. By accessing this website or making a booking, you agree to be bound by these terms. Last updated: 1 September 2026.

1. About Us

This website is operated by PEAM Consulting Ltd ("PEAM", "we", "us", "our"), an asset management consultancy and professional training provider registered in England and Wales (Company No. 15436275). Our registered office is at 128 City Road, London, EC1V 2NX, United Kingdom.

You can contact us at info@peamconsulting.com. These Terms of Use govern your access to and use of our website at peamconsulting.com and the services we provide through it.

2. Acceptance of Terms

By accessing or using this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, you must not use our website.

We may revise these terms at any time by updating this page. The date at the top of this page indicates when the terms were last revised. Your continued use of the website following any changes constitutes your acceptance of the revised terms. We recommend you check this page periodically.

These terms apply to all visitors, users, and others who access or use the website, whether on behalf of themselves or an organisation.

3. Our Services

PEAM Consulting provides asset management consultancy and professional training services to organisations in infrastructure and asset-intensive industries. Information on this website is provided for general guidance and informational purposes only and does not constitute professional advice. You should not rely on it as a substitute for specific professional advice relevant to your circumstances.

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time and without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

4. Training Bookings

When you book a training course through our website, you enter into a legally binding contract with PEAM Consulting Ltd. A booking is confirmed only when you receive a written confirmation from us. The following terms apply to all training bookings:

  • Confirmation — bookings are confirmed upon receipt of full payment or, for approved accounts, a valid purchase order. We reserve the right to decline a booking at our discretion.
  • Pricing — all prices are quoted in GBP and are exclusive of VAT unless otherwise stated. The price applicable to your booking is the price displayed at the time of booking.
  • Certificates — certificates of completion are issued to delegates who attend the full duration of the course and, where applicable, meet any assessment requirements.

5. Cancellation & Refund Policy

All cancellation requests must be submitted in writing to training@peamconsulting.com. The following cancellation terms apply to all open-enrolment training bookings:

  • More than 28 days before the course start date — a full refund will be issued less a 10% administration fee.
  • 14 to 28 days before the course start date — a 50% refund will be issued.
  • Fewer than 14 days before the course start date — no refund will be issued. Substitution of a named delegate is permitted at any time at no charge, provided we are notified in writing before the course start date.
  • Cancellation by PEAM — we reserve the right to cancel or reschedule a course due to insufficient enrolment, trainer unavailability, or circumstances beyond our reasonable control. In such cases, you will be offered an alternative date or a full refund of the course fee. PEAM Consulting will not be liable for any travel, accommodation, or other costs you may have incurred.

6. Payments

Payments for training courses are processed securely through Stripe, Inc., a third-party payment processor. By making a payment, you agree to Stripe's terms of service and privacy policy, available at stripe.com.

We do not store your full payment card details on our own systems. All card data is handled by Stripe in accordance with PCI DSS Level 1 standards.

In the event of a disputed charge or payment processing error, please contact us at info@peamconsulting.com in the first instance. Refunds, where applicable, will be processed to the original payment method within 5 to 10 business days.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, course materials, data compilations, and software, is owned by or licensed to PEAM Consulting Ltd and is protected by UK and international copyright, trade mark, and other intellectual property laws.

You may view, download, and print content from this website for your own personal, non-commercial reference only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content without our prior written consent.

Course materials provided to delegates as part of a training course are licensed for the personal use of the attending delegate only and must not be shared, reproduced, or distributed without our written permission.

8. Acceptable Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the site. You must not:

  • Use the site in any way that violates applicable local, national, or international laws or regulations.
  • Transmit any unsolicited or unauthorised advertising or promotional material (spam).
  • Attempt to gain unauthorised access to any part of the website, the server on which it is stored, or any server, computer, or database connected to our website.
  • Introduce viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Scrape, harvest, or systematically collect data from this website by automated means without our express written permission.
  • Use the website to transmit or post any material that is defamatory, offensive, or otherwise objectionable.

9. Disclaimers

This website and its content are provided on an "as is" and "as available" basis without any warranties, express or implied. To the fullest extent permitted by law, PEAM Consulting excludes all representations, warranties, and conditions relating to this website and its use, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations about the accuracy, completeness, timeliness, or suitability of the information on this site for any particular purpose.

10. Limitation of Liability

To the fullest extent permitted by applicable law, PEAM Consulting Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, this website or its content, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you in connection with these terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of (a) the total fees paid by you to us in the 12 months preceding the event giving rise to the claim, or (b) £100.

Nothing in these terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot be excluded or limited under applicable law, including under the Consumer Rights Act 2015 where applicable.

12. Privacy & Data Protection

Your use of this website and our services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Our Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you consent to the processing of your personal data as described in our Privacy Policy.

13. Governing Law & Jurisdiction

These Terms of Use and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or their subject matter or formation.

14. Contact Us

If you have any questions about these Terms of Use, please contact us:

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